Core support
$95–$145 per user/month for help desk, monitoring, patching, basic endpoint protection, and vendor support.
Pricing guide
Managed IT Pricing for Phoenix Businesses
Managed IT pricing should be understandable before the sales call. The right number depends on users, devices, risk, onsite needs, and included security.
Common pricing ranges
Security-focused managed IT
$145–$225 per user/month when stronger identity, endpoint, backup, reporting, and policy work are included.
Co-managed IT
Custom monthly pricing when internal staff keep some ownership and Velocity fills support, projects, or security gaps.
What changes cost
Onsite frequency
More onsite dispatch, multi-office support, and office-move work increase cost.
Compliance and security depth
Healthcare, legal, finance, and manufacturing environments often require tighter access control and documentation.
Legacy complexity
Old servers, unsupported software, fragile backups, and undocumented vendors increase onboarding work.
Pricing tool
Estimate a realistic managed IT budget before the sales call.
Adjust users, support model, and onsite complexity to see a planning range. This is not a quote; it helps Phoenix SMBs compare MSP options with a clear starting point.
Planning range $2,375-$3,625 / month
Validate this range with a Free Network Assessment Includes help desk, monitoring, patching, vendor support, basic endpoint protection, and documentation.
Checklist
Use this before the assessment call.
- Count users and shared devices.
- List servers, cloud apps, and line-of-business software.
- Document current pain points and security gaps.
- Ask every MSP quote what is excluded.
FAQ
Questions buyers ask before choosing an MSP.
Why do MSP quotes vary so much?
Quotes vary because some include security, onsite support, backup validation, and vCIO planning while others price only basic help desk.
Should pricing be per user or flat monthly?
Either can work. Per-user pricing is easier to scale; flat monthly pricing can work when scope and exclusions are very clear.
Can you give a price before assessment?
We can provide a realistic range, then confirm pricing after the network assessment shows users, devices, risk, and complexity.
Free Network Assessment
Find the IT risks, support gaps, and budget surprises before they become outages.
Velocity reviews users, devices, Microsoft 365, backups, network gear, vendors, and support readiness for Phoenix and East Valley SMBs.