Clear communication
Clients and teammates should know what is happening, what changed, what is blocked, and what comes next.
Velocity careers
Build your IT career where Arizona businesses actually depend on you.
Velocity Technologies is a Phoenix and East Valley managed services provider helping local businesses stay secure, productive, and supported. If you want real client impact, real growth, and a team that still believes in doing things right, you will feel at home here.
Founder introduction
A founder note for future Velocity teammates
Jeremy Whittaker introduces the standards, communication, and ownership Velocity looks for when hiring people to support Arizona businesses.
Caption: Jeremy explains why standards, communication, learning, and doing the work right matter when Velocity supports Arizona businesses.
Transcript
Jeremy with Velocity Technologies. We have supported Arizona businesses for more than two decades.
Our clients need a team that shows up, solves problems, and plans ahead.
We are hiring people who care about standards, communication, learning, and doing the work right.
Why Velocity
The work is more than closing tickets.
Velocity supports real businesses that rely on us every day for managed IT, security, backup, project delivery, and planning. We hire for clear communication, thorough documentation, standards, and ownership.
Ownership through closure
Good work means following tickets, projects, handoffs, and vendor issues until the next owner is clear.
Documented environments
Runbooks, access notes, diagrams, standards, and QBR inputs are part of service quality, not afterthoughts.
Security-first basics
MFA, patching, endpoint protection, backups, access review, and recovery planning should show up in day-to-day decisions.
Benefits and growth
A practical place to build depth.
Local client impact
Support Arizona businesses that rely on Velocity for daily operations, security, backup, project delivery, and planning.
Standards and documentation
Work in an environment where ticket notes, runbooks, onboarding details, and standards alignment matter.
Technical growth
Build practical depth across Microsoft 365, Active Directory, Entra ID, Intune, firewalls, backup, DR, networks, and endpoint operations.
Visible salary ranges
Every public role includes a salary band so candidates can evaluate fit before investing time.
Balanced support model
The team values clear escalation, focused project work, and better root-cause fixes instead of endless repeat tickets.
Founder-led accountability
Founded in Arizona in 2004 by Jeremy Whittaker, Velocity Technologies grew from the N2 Network Solutions transition into a Tempe-based managed IT provider for Phoenix and the East Valley.
Open roles
Salary-visible careers in Phoenix and the East Valley.
Use the controls to scan by department, work mode, seniority, employment type, and role family. Every card includes salary, location, work mode, and role details up front.
10 open roles shown
Support Operations
Helpdesk Tier 1
Start your MSP career by solving real user issues for local businesses with clear standards and escalation support.
Network Operations
NOC Engineer
Keep client environments healthy through monitoring, alert response, network standards, and backup confidence.
Engineering
Systems Engineer
Own escalations, standards, Microsoft 365, identity, endpoint, backup, and infrastructure improvements for local clients.
Engineering
Senior Systems Engineer
Lead complex client standards, escalations, projects, and technical mentorship across the MSP service model.
Client Strategy
vCIO
Turn support history, lifecycle risk, security priorities, and budget tradeoffs into practical client roadmaps.
Client Strategy
Account Manager, MSP
Own client relationships, service health, renewals, and clear follow-through across managed IT accounts.
Growth
Sales Executive, MSP
Help Arizona organizations evaluate managed IT with honest discovery, practical fit, and clear follow-up.
Engineering
Onboarding Engineer
Turn new client environments into documented, supportable, standards-aligned managed IT accounts.
Projects
Project Manager, IT
Coordinate office moves, cloud changes, network upgrades, onboarding, and client projects with clean ownership.
Security Operations
SOC Analyst
Help protect local clients through alert triage, endpoint review, identity signals, and practical incident readiness.
Phoenix and East Valley life
Local work with clients you can understand.
Velocity is based in Tempe and supports businesses across Phoenix, Chandler, Mesa, Gilbert, Scottsdale, and nearby East Valley communities. The work is local enough for practical context and broad enough to build real MSP range.
Client variety
Professional services, healthcare, nonprofit, construction, finance, manufacturing, and growing SMB offices.
Real infrastructure
Microsoft 365, Active Directory, Entra ID, Intune, SonicWall/Fortinet/Ubiquiti, backups, DR, endpoints, projects, and QBRs.
Regional accountability
Support is tied to local relationships, onsite realities, vendors, offices, and the expectations of Arizona business leaders.
Hiring process
Clear steps before either side commits.
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1. Initial review
Recruiting reviews experience, location fit, work authorization, compensation goals, and role-specific screening answers.
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2. Technical conversation
You meet the hiring manager to discuss troubleshooting judgment, documentation habits, and MSP service scenarios.
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3. Practical exercise
Technical and client-facing roles may include a short written scenario, ticket review, standards exercise, or project-planning walkthrough.
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4. Team conversation
Finalists meet teammates who can answer questions about expectations, client work, escalation, and growth.
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5. Offer and onboarding
Velocity confirms compensation, start date, equipment, access, standards, and first-week onboarding plan before day one.
Team fit
What Velocity looks for in candidates.
Velocity does not publish employee testimonials without approval. The hiring process focuses on the standards candidates will use with clients and teammates.
Ownership through closure
Candidates should be able to explain how they follow tickets, projects, handoffs, and vendor issues until the next owner is clear.
Documentation habits
Strong applicants show how they document fixes, escalation context, standards, and client-impact details.
What does good look like?
Good work means clear communication, practical judgment, and steady standards rather than only counting ticket volume.
Referrals
Know someone who fits Velocity standards?
Candidate referrals should point to the public role page and use official company channels. Referrals are strongest when they include the role, why the person fits, and evidence of communication, ownership, and technical judgment.
Recruiter and hiring contact
For role questions, recruiting coordination, accessibility needs, or referral context, contact Velocity through the official company email below.
Email recruitingTalent community
Stay close to future Velocity roles.
Share your role interest and location fit. Velocity follows up through official company channels and approved recruiting systems.
EEO and accessibility
Velocity Technologies is an equal opportunity employer. We hire and promote based on ability, performance, integrity, and business need. All qualified applicants will receive consideration without regard to protected status under applicable law.
If you need an accommodation during the hiring process, contact Velocity through official company channels.
Relocation, remote, and visa policy
Unless a role explicitly states otherwise, positions are intended for candidates currently authorized to work in the United States. Relocation assistance and visa sponsorship are not assumed and will only be offered where the job posting specifically says so.
Candidate fraud warning
Velocity Technologies communicates with candidates only through official company channels and approved recruiting systems. We do not make job offers by text message, social media DM, or personal email, and we never ask candidates to send money or purchase equipment.
FAQ
Careers questions candidates ask first.
Are these roles remote?
Unless a role explicitly says otherwise, Velocity careers are built around Phoenix and East Valley client impact. Some roles may include hybrid flexibility, but local availability matters.
Does Velocity sponsor visas?
Unless a role explicitly states otherwise, positions are intended for candidates currently authorized to work in the United States. Relocation assistance and visa sponsorship are not assumed and will only be offered where the job posting specifically says so.
Can I apply without every preferred certification?
Yes. Must-have requirements matter most. Certifications listed as preferred are useful signals, not automatic disqualifiers.
How should recruiters contact Velocity?
Recruiters should use official company channels only. Candidate communication and offers must come through approved Velocity systems and company email.