Projects
Project Manager, IT
The IT Project Manager drives client projects from scope to closure, including onboarding workstreams, Microsoft 365 changes, network upgrades, lifecycle refreshes, vendor coordination, and business-impact communication.
Role scope
What this role owns.
Coordinate office moves, cloud changes, network upgrades, onboarding, and client projects with clean ownership.
Velocity work is grounded in local managed IT delivery: Microsoft 365, Active Directory, Entra ID, Intune, SonicWall/Fortinet/Ubiquiti, backups/DR, QBRs, ticket queues, onboarding, standards alignment, and white-glove support for Phoenix and East Valley businesses.
Responsibilities
- Plan and coordinate IT projects with scope, owners, timelines, dependencies, risks, and client communication.
- Drive onboarding, Microsoft 365, endpoint, network, firewall, backup, office move, and lifecycle workstreams.
- Keep engineers, vendors, clients, and account teams aligned on next actions.
- Document project decisions, change windows, risks, and completion evidence.
- Escalate timeline, budget, access, and standards risks early.
Must-have qualifications
- IT project coordination or project management experience.
- Ability to manage dependencies across clients, engineers, vendors, and business stakeholders.
- Strong written status updates and meeting discipline.
- Understanding of MSP services, Microsoft 365, network, endpoint, and backup project realities.
Nice-to-have experience
- Experience with office moves, onboarding, firewall/network upgrades, Microsoft 365 migrations, or endpoint refreshes.
- MSP, consulting, or multi-client service delivery background.
- Experience using project boards, PSA tools, or ticketing systems.
Helpful certifications
- PMP
- CAPM
- Scrum Master
- ITIL Foundation
Interview stages
How we evaluate fit.
Recruiting screen
Project leadership interview
Project recovery scenario
Team conversation
Hiring scorecard
What good looks like.
- Scope control
- Status clarity
- Risk escalation
- Client and engineer coordination
Screening questions
Questions you will see in the application.
- How do you recover a client project when a vendor dependency slips?
- What does a useful weekly project status update include?
- How do you protect engineers from unclear scope while keeping clients informed?
Remote, relocation, and visa expectations
Unless a role explicitly states otherwise, positions are intended for candidates currently authorized to work in the United States. Relocation assistance and visa sponsorship are not assumed and will only be offered where the job posting specifically says so.
Application
Apply for Project Manager, IT.
Use these fields to organize the details Velocity needs, then submit the application details or apply by email through the official company mailbox.
We do not make job offers by text message, social media DM, or personal email, and we never ask candidates to send money or purchase equipment.
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